Crisis + Reputation Management

At DLPR, we know that a communications challenge can unexpectedly turn into a communications crisis. Through preparation and an effective strategic response, we help our clients defuse situations that might otherwise threaten a trusted brand, erode share value, or make an organization a target for disruptive litigation or regulatory scrutiny.

Our team has extensive experience in developing and executing crisis communications and reputation management strategies, as well as crisis preparation training. We have guided clients through events including (but not limited to):

  • Activist shareholders
  • Financial performance issues
  • Litigation/regulatory enforcement
  • Diversity/inclusion issues
  • M&A transactions
  • Executive transitions
  • Bankruptcy/restructuring
  • Product liability/recall.

Partnering with company management, legal counsel and other advisers, we develop and implement communication strategies focused on defending the company’s reputation and business.

Ultimately, we work to ensure that all key audiences have the information needed to put the issues into perspective – by creating collateral materials for multiple audiences, preparing management to face the public, and managing the media across print, broadcast, and social channels.